How long does delivery take?
Typically 2–5 working days for major cities and 3–7 working days for other areas across Pakistan.
How can I track my order?
Once your order is dispatched, we'll send you tracking updates via WhatsApp or phone. You can also check your order status directly on the website.
Can I return or exchange an item?
Yes, returns and exchanges are accepted. Please review our Returns & Exchanges policy page for full eligibility criteria and timelines.
What if I receive a wrong or damaged item?
We're sorry if that happened! Please contact us immediately with your order number and clear photos of the item. We'll resolve it as quickly as possible.
How do I contact Customer Care?
You can reach us by email at hello@remy.pk or via WhatsApp/Call at +92-314-0643079. We're happy to help!